I’m not sure who originally wrote this, so my apologies if it’s you and I didn’t ask to re-post it.
- Use email only when it’s the most efficient channel for your need.
- Never print your email.
- Send nothing over email that must be error-free.
- Never delete names from your address book.
- Never forward chain email.
- Never send email when you’re furious or exhausted.
- Don’t pass on rumor or innuendo about real people.
- Nor should you do so about companies you work for or may work for one day.
- Never substitute email for a necessary face-to-face meeting.
- Remember this hierarchy: first the meeting, then the phone call, then the voice mail, then the email.
- Your email is hackable and retrievable, and it can used against you. Use only when absolutely necessary.